Privacy Policy
At onestoptex.com, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.
Information We Collect
We collect personal information that you voluntarily provide to us when you interact with our website or services. This may include:
– Your name;
– Contact details (e.g., email address, phone number, shipping address);
– Identification information;
– Records of your communication and interaction with us;
– Details of your preferences, interests, and behavior related to transactions, products, services, and activities on our website.
If we ever need to collect significantly different information, we will notify you and explain the purpose of the collection
Protection of Your Information
We take the security of your personal information seriously and implement the following measures to protect it:
– Restricting access to personal information to authorized personnel only;
– Using technology to prevent unauthorized access to our systems;
– Securely destroying personal information when it is no longer needed for record retention purposes.
Newsletters and Marketing Communications
From time to time, we may send you newsletters or promotional emails about new products, special deals, or events. If you no longer wish to receive these communications, you can unsubscribe by clicking the “unsubscribe” link in the email.
Stock Availability
* OneStopTex strives to maintain a 100% stock availability, but occasionally an item may sell out unexpectedly.
* If an item cannot be shipped promptly, OneStopTex will offer a substitute or refund to avoid delay.
* You cannot reserve stock without payment, but you can check stock levels in advance.
Disclosure of Information
We will not sell, loan, or distribute your personal information to third parties under any circumstances. Your information is used solely for the purposes outlined in this Privacy Policy
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.
How We Use Your Information
We use your personal information for the following purposes:
– To provide products and services to you;
– To communicate with you about orders, products, services, promotions, special offers, and events;
– To answer your questions and provide information or advice;
– To create transaction records, agreements, accounts, tax invoices, or receipts;
– To improve and develop our products, services, and website;
– To provide better customer service;
– To conduct research, analysis, and marketing activities;
– To comply with legal and regulatory requirements
How We Collect Information
We collect personal information in the following ways:
– When you provide information in person or during a telephone call with our staff;
– When you send us an email or fax;
– When you complete forms on our website;
– When you purchase products or gift vouchers through our website;
– When you interact with any part of our website.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These technologies help us:
– Remember your preferences;
– Analyze website traffic and usage patterns;
– Improve our website, products, and services.
The information we collect through cookies may include:
– Your browser type;
– Your IP address;
– Your location;
– The date and time you accessed our website;
– Information about how you use our website.
You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of the website
Compliance with Laws
Our Privacy Policy is designed to comply with the Privacy Act and other applicable laws and regulations. For more information about privacy issues in Australia, please visit https://www.onestoptex.com
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal
information, please contact us at: Email: support@onestoptex.com